Support
Need help with TENSION? Send a clear note and we’ll help you get back to training.
Include the email tied to your account (if applicable), your device, and a short description of what happened. Please do not send sensitive health or payment information by email.
Before you write
For a quick fix, close and reopen the app, check that you have installed the latest available version, and confirm your device has an internet connection if you are using sign-in or cloud sync.
Account deletion
TENSION does not have website accounts. To delete an account and associated cloud data, open the app, go to the account area in More, and choose the account-deletion option. If you cannot access the app, email support from your account email address so we can help verify the request. See Privacy for how deletion works.
Safety or health questions
TENSION cannot provide medical or individualized exercise advice. Review the Safety page, and speak with an appropriately qualified health or fitness professional when you need personal guidance.
Feedback
TENSION is being built for people who care about focused, measurable training. Feature requests, clarity notes, and bug reports are welcome at the support address above.